true metrix glucometer manual

Welcome to the True Metrix Glucometer Manual‚ your guide to safe and accurate blood glucose monitoring. This manual provides essential information for proper use‚ ensuring reliable test results and optimal device performance. Designed for in vitro diagnostic use‚ the True Metrix system is intended for self-testing by people with diabetes at home. Reading this manual carefully before use is crucial for understanding the device’s operation‚ safety precautions‚ and troubleshooting. It covers key features‚ setup‚ testing procedures‚ and maintenance to help you manage your diabetes effectively. Always follow the guidelines to ensure accurate readings and proper device care.

1.1 Overview of the True Metrix Glucometer System

The True Metrix Glucometer System is a self-monitoring blood glucose (SMBG) solution designed for people with diabetes to measure blood glucose levels at home. It is part of an in vitro diagnostic system that includes a meter‚ test strips‚ and a lancing device. The system is portable‚ easy to use‚ and provides accurate glucose readings‚ making it ideal for daily monitoring. The meter works exclusively with True Metrix test strips and control solutions‚ ensuring reliable results. Its design focuses on simplicity and accessibility‚ with features like a large display and user-friendly interface. The system operates within specific temperature and humidity ranges‚ ensuring optimal performance in various environments. Always use the system as directed to maintain accuracy and safety.

1.2 Importance of Reading the Manual Before Use

Reading the True Metrix Glucometer Manual before use is essential for safe and accurate blood glucose monitoring. The manual provides critical information on proper device operation‚ test strip handling‚ and safety precautions. Improper use can lead to inaccurate results‚ which may affect treatment decisions. The manual also explains how to avoid common errors‚ such as using damaged or expired test strips‚ and how to interpret error messages like E-0 and E-3. Understanding the operating conditions‚ including temperature and humidity ranges‚ ensures the device functions correctly. Additionally‚ the manual highlights the importance of using only compatible test strips and control solutions to maintain accuracy. Always refer to the manual for troubleshooting and maintenance tips to ensure reliable performance and compliance with safety guidelines. Adhering to the manual’s instructions helps prevent misuse and ensures accurate blood glucose readings.

Key Features and Specifications

The True Metrix Glucometer is compatible with specific test strips and control solutions‚ operates between 41-104°F and 10-90% humidity‚ and features error detection‚ ensuring accurate results.

2.1 Design and Compatibility with Test Strips

The True Metrix Glucometer is designed for compatibility exclusively with True Metrix Air test strips and control solutions. Its compact design ensures portability and ease of use. The meter is programmed to work only with specific test strips‚ ensuring accurate results. Using incompatible strips may lead to errors or inaccurate readings. Always verify the compatibility of test strips before use to maintain the integrity of your blood glucose measurements. The meter’s user-friendly interface and compact size make it ideal for self-monitoring at home or on the go. Proper alignment and insertion of test strips are essential for reliable performance.

2.2 Operating Conditions (Temperature and Humidity)

The True Metrix Glucometer is designed to operate effectively within specific temperature and humidity ranges. For optimal performance‚ use the device in environments where the temperature ranges from 41°F to 104°F (5°C to 40°C) and humidity levels are between 10% and 90% relative humidity. Extreme temperatures or humidity outside these ranges may affect the accuracy of readings or damage the device. Avoid exposing the glucometer to direct sunlight‚ moisture‚ or freezing conditions. Ensure the meter is stored in a cool‚ dry place when not in use; Proper environmental conditions are essential for maintaining the reliability and longevity of the glucometer.

Setting Up the Glucometer

Begin by installing the battery and configuring the time‚ date‚ and settings. Ensure all components are properly connected and calibrated for accurate performance. Follow manual instructions carefully;

3.1 First-Time Setup and Battery Installation

Start by carefully opening the battery compartment and inserting the provided battery. Ensure it is securely placed to avoid any loose connections. Turn on the glucometer to verify it powers up correctly. Check the display for any initial setup prompts or messages. If no messages appear‚ the device is ready for use. Always refer to the manual for specific battery type recommendations to ensure optimal performance. Proper installation is crucial for accurate readings and device functionality. After installation‚ the meter will automatically initialize‚ preparing it for the first test. Make sure the battery is fresh and properly seated to prevent any issues during setup or testing.

3.2 Configuring Time‚ Date‚ and Settings

To ensure accurate test results‚ configure the time‚ date‚ and settings on your True Metrix glucometer. Access the settings menu by navigating through the device’s options. Set the correct time and date‚ as this affects the recording of test results. Use the navigation buttons to scroll through options and confirm your selections. Configure event tags‚ alerts‚ and reminders to personalize your testing routine. Ensure the unit of measure for glucose is set correctly (mg/dL or mmol/L). Review and update any additional settings as needed. Proper configuration is essential for accurate tracking and monitoring of your blood glucose levels. Save all changes before exiting the settings menu to ensure they are applied correctly.

How to Use the True Metrix Glucometer

Turn on the glucometer‚ insert a test strip‚ and obtain a blood sample using a lancet. Apply the blood to the test strip‚ wait for results‚ and interpret them according to the manual guidelines.

4.1 Preparing for a Blood Glucose Test

To prepare for a blood glucose test‚ gather your True Metrix glucometer‚ test strips‚ lancing device‚ and lancets. Ensure the meter is turned off and placed on a clean‚ flat surface. Wash and dry your hands thoroughly. Choose a fingertip and prepare it by cleaning with an alcohol pad‚ allowing it to air-dry. Avoid using the same fingertip repeatedly. Some individuals find it more comfortable to use the side of the fingertip instead of the center. Load a new lancet into the lancing device and set it to the desired depth. Perform the test in an environment within the recommended temperature and humidity range for accurate results. Always follow the manual’s guidelines for proper preparation to ensure reliable readings.

4.2 Performing the Blood Glucose Test

Turn on the True Metrix glucometer by pressing and releasing the power button. Insert a new True Metrix test strip into the meter‚ ensuring it clicks securely into place. Obtain a blood sample using your lancing device. Gently press the lancet against your fingertip or alternate site until a small drop of blood appears. Avoid touching the test strip surface with your finger. Carefully place the blood drop onto the test strip’s sample area. The meter will automatically start measuring your blood glucose levels. Wait for the result to display on the screen. Record the reading and any relevant notes‚ such as the time of the test or recent activities that may impact results. Properly dispose of the used test strip and lancet after completion.

4.3 Understanding Test Results and Event Tags

The True Metrix glucometer provides clear blood glucose readings‚ displayed with a date and time stamp for easy tracking. After testing‚ the meter will show your glucose level in mg/dL or mmol/L‚ depending on your settings. If an error occurs‚ such as E-0 (invalid hematocrit) or E-3 (used strip or exposure)‚ the meter will alert you. Understanding these codes is crucial for accurate testing. Normal‚ high‚ or low readings are indicated‚ helping you monitor your glucose levels effectively. Use event tags to mark meals‚ insulin doses‚ or other relevant events for better data analysis. Always consult your healthcare provider to interpret results and set target ranges. Regularly reviewing your data helps in managing diabetes and adjusting treatment plans as needed.

Troubleshooting Common Issues

Identify and resolve common problems like invalid test strips or meter errors. Check test strip expiration‚ proper handling‚ and meter calibration. Consult the manual or contact customer support for assistance.

5.1 Meter Displays E-0: Invalid Hematocrit

The E-0 error indicates an invalid hematocrit level in your blood sample. This occurs when the blood sample’s hematocrit is outside the meter’s acceptable range (35-55%). High or low hematocrit levels can affect glucose readings. If you receive this error‚ retest with a new strip‚ ensuring proper sample size and testing technique. Consult a healthcare professional if the issue persists‚ as it may indicate a medical condition requiring attention. Always follow the manual’s guidelines for accurate results and device functionality.

5.2 Meter Displays E-3: Used Test Strip or Strip Exposure

The E-3 error occurs when the meter detects a used test strip or one that has been exposed to the environment for too long. This can happen if the strip was previously used‚ dropped‚ or left outside its vial for an extended period. To resolve this‚ discard the current strip and insert a new one‚ ensuring it is handled properly and not exposed to air. Always use a fresh strip for each test to ensure accurate results. If the issue persists‚ refer to the troubleshooting section or contact customer support for assistance. Proper strip handling is crucial for reliable glucose monitoring.

Maintenance and Care

Regularly clean the glucometer with a soft cloth and mild soap. Avoid harsh chemicals. Store in a cool‚ dry place to ensure optimal performance and longevity.

6.1 Cleaning and Storing the Glucometer

Regular cleaning and proper storage are essential for maintaining the accuracy and longevity of your True Metrix Glucometer. Clean the device with a soft‚ dry cloth to remove dirt or residue. For more thorough cleaning‚ dampen the cloth with mild soap and water‚ but ensure it is not soaking wet to avoid moisture damage. Avoid using harsh chemicals‚ abrasive materials‚ or alcohol‚ as they may damage the meter’s surface or internal components. Store the glucometer in a cool‚ dry place‚ away from direct sunlight and moisture. Keep it in its protective case when not in use to prevent scratches or accidental damage. Always store the device at room temperature‚ between 41°F and 104°F (5°C to 40°C)‚ and avoid exposing it to extreme humidity. Proper storage ensures the meter remains functional and accurate for future use.

6.2 Replacing the Battery

Replacing the battery in your True Metrix Glucometer is a straightforward process. First‚ ensure the device is turned off to prevent any electrical issues during the replacement. Locate the battery compartment‚ typically found on the back of the glucometer. Open it by sliding the cover or pressing the latch. Remove the old battery and dispose of it properly‚ ensuring it is recycled if possible. Insert the new battery‚ making sure to align the polarity according to the markings inside the compartment. Close the battery compartment securely and turn the device back on. Perform a test to confirm the glucometer is functioning correctly. If the device does not power on‚ check the battery placement and compartment closure. Always use a compatible lithium battery to maintain optimal performance and avoid damage to the device.

Additional Resources and Support

For further assistance‚ contact customer service at 1-800-777-4908 or visit the official website for online manuals‚ guides‚ and troubleshooting tips to ensure optimal use of your glucometer.

7.1 Contact Information for Customer Service

For any questions or issues regarding the True Metrix Glucometer‚ contact McKesson customer service at 1-800-777-4908. This dedicated support line is available to assist with troubleshooting‚ product inquiries‚ or guidance on using your glucometer. Additionally‚ you can visit the official McKesson website for more resources and support options. When reaching out‚ ensure you have your meter‚ test strips‚ or any relevant error messages ready to help the support team address your concerns effectively. Regularly check the website for updated manuals‚ FAQs‚ or software updates to keep your device functioning optimally. Customer service is committed to providing timely and reliable assistance to ensure accurate blood glucose monitoring and proper device maintenance.

7.2 Accessing Online Manuals and Guides

Online manuals and guides for the True Metrix Glucometer are available on the official McKesson website. Visit the site to download PDF versions of the manual‚ troubleshooting guides‚ and other resources. These materials provide detailed instructions for using the glucometer‚ interpreting results‚ and resolving common issues. Additionally‚ the website offers FAQs‚ software updates‚ and user guides tailored to different models‚ such as the True Metrix Air and Pro systems. For convenience‚ search for “True Metrix Glucometer Manual” or your specific device name to access the relevant documents. Regularly check the website for updated materials to ensure you have the latest information for optimal device performance and accurate blood glucose monitoring.